Shipping & Delivery

  1. Do you offer international shipping?

Yes, our merchant’s network is all around the world so we‘re happy to support shipping worldwide. Also, on each product's display page there is an option to check the shipping country and cost to that particular country.

  1. Will all the products be shipped out together?

We try to ship all products of an order together. However, sometimes few products of an order may get dispatched from different locations. If so, we might ship some products out first and ship the remaining in a separate shipment to ensure that you don't wait even a minute longer than you have to. We will notify you each time a shipment is dispatched or it is out for delivery; so that you can track it till we knock on your door.

  1. Missing Item/product

In any case you find that some item/items are missing in your order notify us on [email protected] or log a request in your members area and we’ll follow up with our partner / merchant.

  1. Which delivery carriers do you use?

We work with range of logistics and we will notify you of the name of the partner delivering your order, in advance.

  1. What should I do if I miss my delivery?

We understand that you can’t wait at your delivery address all the time, and that is exactly why we will try to attempt delivering your order thrice; each attempt on a consecutive day. So if you have missed the delivery please do not worry, we will try to make an attempt again.

  1. Can I send an order to a different address from my billing address?

Yes, you can choose a different shipping address from your billing address at the time of the checkout.

  1. I have received the wrong order/item

Please drop us an email on [email protected]  with the image of the product received if you have found that you have received the wrong parcel or item.

  1. How much does postage/shipping cost?

The shipping cost may vary from location to location.

  1. The package I received was damaged?

We request you not to accept a package if it is tampered. In case you already have and that has an issue, Please reach out for help.

  1. Do you offer free shipping?

Yes, however, in some cases there'll be a shipping fee associated with most products for some selected countries.

  1. Do you offer express shipping?

We make our apologies but we can’t offer express shipping at the moment.

  1. How long will the delivery take?

We strive to deliver all our orders in the fastest time possible. Depending upon your address, the delivery time may vary between 2 - 9 working days.

  1. Are your products genuine?

NO DOUBT! We make sure that all our products are 100% Genuine. Along with that, we take each product through a multiple-point quality check before shipping it out to you.